Sapphire Waters Motor Inn

Solutions 4 Biz worked with our business for more than 5 years, and in that time we have made considerable progress improving our business.

Our first contact with Nigel was to revitalize our web site. We were very pleased with the result and this prompted us to look at what else Solution 4 Biz had to offer.

Initial assessment of the business (The Business Health Check) was the first step. This report provided critical information we would have not otherwise been aware of.

Weekly mentoring meetings involve;

  • Full participation of all staff.
  • Future planning & a clear path to achieve success
  • Allocation of responsibilities divided between staff members
  • Staff members report back at weekly meetings of their progress for the purpose of signing off or problem solving to enable future sign off.
  • Transcript of each meeting emailed within a couple of hours each meeting so all staff have a clear understanding of what  their task is for the following week
  • Goal setting for future development and time line identified and set.
  • Weekly monitoring and accountability for allocated tasks.

I find having an unbiased opinion from an outside source helps us to keep a good perspective on what our customers want and what our business needs

We have implemented Solutions 4 Biz initiatives and found them to be extremely beneficial to our business. This we believe is largely due to Nigel's experience over a wide range of topics pertaining to any successful business.

One of the key benefits we have experienced was to renegotiate a price rise from a valued long term client. This was bought to our attention by Nigel and he gave us the confidence to approach the client, which resulted in a successful outcome

Through our experience we can highly recommend Solutions 4 Biz to improve your business.

Stephen Taylor
Sapphire Waters Motor Inn - Merimbula